Holmdel, NJ
IT Services & Solutions:
A complete list of services we provide:
- Managed & Professional Services
- Cyber Security Services & Virtual CISO
- Voice, Data & Wireless Communications
- Internet and Fixed Wireless Access
- Hardware Extended Maintenance Programs
- Cloud & Hybrid/Multi Cloud Solutions
- Disaster Recovery & Business Continuity
- 24/7 Technical Support
- Structured Cabling & Fiber Installation
- Desktop and Server/Rack Relocation
Professional and Managed Services:
Our Professional and Managed Services are designed to optimize your IT systems and keep them up and running to minimize any potential negative impact to your business operations. They compliment all of our network and connectivity options with services ranging from basic “Incident Management” and notification through complete systems remediation. By managing your internal infrastructure and network in addition to your external providers, we ensure fast, reliable response to any disruption of service. Data sits at the core of all business functions and when critical events occur, we guarantee expedited resolution to minimize any impact to your business.
Cyber Security Services and Virtual CISO:
Our enterprise cybersecurity solutions allow you to detect and respond to threats faster while preventing others completely are at the core of what we can offer. We partner with you, leveraging your data and our expertise, to understand your environment and determine how to align IT security solutions with your business priorities.
By providing you with governance, detection and recovery capabilities that protect your business and minimize risk, we enable you to confidently focus on using your data to drive results. Don't have a CISO...we can fill the void with a Virtual CISO to ensure you have the proper assistance when needed. We can customize their availability to meet you budget while protecting your digital assets.
Internet Access, Voice and Data Communications:
HOSTED VOIP * VIRTUAL CALL CENTER * VIDEO CONFERENCING * FIBER * ETHERNET *
In order to provide you with the best quality Voice and Data Communication services at the lowest possible cost, we do a complete review of the current providers and services being used and their associated cost. From that initial discovery session, we then match your requirements to the appropriate vendors that are available in your area and can meet those needs. We then secure competitive quotes from each vendor and perform a competitive review and comparison.
We are vendor agnostic, so we can objectively review our findings with you to compare costs, reliability and support matrix and make recommendations based on our experience with each. Once the most appropriate service is selected, our team helps guide you through the implementation process required to migrate to the new service. We ensure a smooth, orderly transition through a systematic process using a proven, but simple project management approach.
Hardware Preventative Maintenance Program:
IBM, Dell, Lenovo, EMC, HP3PAR, and NetApp are just a few in the wide range of vendors we service, and our customers save 60-80% on hardware maintenance.
We augmented our services portfolio with our infrastructure hardware maintenance programs, which are designed to extend the useful life of your on-premises equipment well after the OEM warranty and extended maintenance program has reached end of life. Our team of maintenance engineers have certifications on thousands of products including servers, storage and networking products. Our nationwide programs offer fast, reliable service regardless of what systems you use, or where they’re located.
For businesses, the term “end of life” in hardware can seem like a death knell for the pocketbook. You end up wondering if you have to spend a fortune to upgrade, or run the risk of downtime, lost opportunities, and data breaches due to your aging hardware. Gartner finds you can save 50-90% with third party maintenance (TPM) contracts off of original equipment manufacturing (OEM) pricing.
This is where third party hardware maintenance makes a significant difference. At Vnet, we’ve been providing the best in third party hardware maintenance for over 25 years. We outperform the average industry SLA by 7.9%, which includes both connect and hold times on calls as well as same-day part fixes. Our 10-point certification process ensures we have the top engineers on your projects. When you choose EmconIT’s third party hardware maintenance, you gain a complete, end-to-end maintenance option for all your vital IT hardware at the industry’s most affordable rates. We provide:
- Hardware Break Fix
- Software Help Desk
- Storage Support: Mid-range and enterprise support with monitoring and software help desk available. Level 4 remote technical expertise.
- Proactive Storage Monitoring: Quarterly reports created to provide you with an overview of your systems storage efficiency, capacity forecasting, protocol latency, CPU & disk utilization. Ask us about our Enterprise Monitor portal set for Beta release in 2020 which will use live data for trends and improved graphing.
- Server Support: Industry standard rackmount, blade and tower servers, and mid-range and enterprise/mainframe complex servers.
- Tape Library Support: Major manufacturers, new or legacy, including DAT, SLDT, and LTO tape drives (all generations).
- Network Support: Access to certified TAC engineers, support network switches, and blade centers. 24×7 technical support with CCIE and CCNP.
Cloud & Hybrid/Multi Cloud Solutions
Cloud computing has revolutionized how businesses store data. Before the cloud, on-premise storage was the only option. Organizations would set up and manage their own servers to host websites and applications. But with the advent of the cloud, companies are now taking advantage of its many benefits, such as access to information from any device anywhere at any time. The cloud also makes it easy for team members to collaborate online on the same document.
Additionally, when companies use the cloud, their applications don’t run on their own local machines, and as a result they don’t have to manage servers themselves. As cloud adoption is becoming more and more popular, many businesses are paying attention to the differences between on-premise computing and cloud computing to understand which one is the right choice for them.
It can be a daunting experience. Choosing the right combination of Private Cloud, Public Cloud, Hybrid Cloud or Multi- Cloud solutions can be overwhelming and exhausting for anyone not familiar with the various landscapes. Our consultants are focused on ensuring the right path forward for you based on your current business requirements, growth expectations, budgets and other external factors.
Disaster Recovery and Business Continuity
Data...it's at the heart of every business or organization. Without it, you can't perform the core business functions needed to operate and succeed. We all know that “Disaster Recovery and Business Continuity” depend on the ability to restore and get access to your data and applications fast, from wherever you may be working and whatever device is available. It’s an ever changing and evolving workplace, so your DRBC planning needs to be as well. Our team will work side by side with you to constantly monitor, manage and systematically test your systems to give you the comfort that your prepared for any incident.
Recent events have proven that while this is still true, there are other critical steps that need to occur first, or at a minimum at the same time. Where do your staff and management go if they can't get to their regular work space? How do they communicate and collaborate with each other as though they're in the office? Are the tools they're using capable of meeting the demands of working remote? Most important, are they fast, reliable and secure?
A remote, distributed workforce presents a series of new challenges and requires planning and preparation to address this “new norm” we’re challenged by.
During the 911 attacks, Superstorm Sandy and now the Covid pandemic, many businesses rushed to solve their daily work issue by whatever means possible. They didn’t have the luxury of time to investigate, analyze or test multiple options available to them. In many cases, a business would simply use their current on premise systems by jury rigging temporary solutions and left them in place. There was little thought given to the long term solution and the components necessary to have a secure, efficient and productive workforce.
Things like fast efficient secure data access, inbound call routing and other daily business functions where not considered when making decisions. Many businesses resorted to fast inexpensive consumer trade solutions like Zoom, Mobile phone call routing and Gmail for communications. Now that Covid is beginning to wind down and we’re slowly going back to the office, it’s a perfect time to prepare for the new norm of a remote and hybrid work force and the next critical event.
24/7 Technical Support
A remote, distributed workforce offers many benefits like hiring the best talent available regardless of their location and offering a flexible work schedule. You have an unlimited supply of options that were never available before and pay scales that vary based on local cost of living. It also creates a whole new host of challenges, including technical support for for staff in multiple time zones.
With our 24/7 "follow the sun" technical support team, you have the ability to provide that support regardless of the team members location or work hours even if your internal resources are unavailable. Technical issues occur and every minute a system is down or unavailable means decreased productivity and money lost. Whether it's lower efficiency or missing a customer deadline, having the right support to get back online is critical. Our support group can be your go to resource or we can simply fill gaps, having a back up support team available is considered best practices for any organization.